Ordering Process: includes Processing/Handling and Shipping.
Processing: This refers to fulfilling your order.
Some of our products are made to order (meaning it is assembled after your order is placed) and will be made after payment has been received. This usually takes 5-7 working days (or longer during the Holidays). This is also when we pack your order to ensure safe handling and shipping.
Shipping: After the Product has been processed and packaged, it is then shipped. Shipping usually takes 12-20 working days to complete.We allot this time frame to accommodate different delivery destinations.
Note: On most orders, Processing and Shipping may be completed within 12-20 working days.
We want to ensure you receive the best service possible.
·After your item ships, you will receive an email notification about your order with your tracking information and instructions, so you can track your item.
·Our products are currently being shipped only to addresses within the contiguous United States. The delivery time will depend on your location.
·Most products are delivered within 12-20 working days after processing but some may take longer due to customs regulations and holidays in different areas. Some holidays such as Chinese New Year, with long non-working holidays, could also affect your orders.
·In cases of overdue delivery, we recommend that you check with your postal service to verify the whereabouts of your item. If you are still not able to collect your item then please contact us at – email@example.com